Stand firm. Act faster.

Structure leadership, risk and compliance for hospitals, care homes, practices and their suppliers: FIRMENFELS brings risks, reporting obligations and evidence together in one central place, right where you already work. This saves duplicated effort, makes audits predictable and keeps your organisation able to act in an emergency.

See how to get startedLet's talk
FIRMENFELS in conversation with the management of a healthcare institution

The decisive difference

We know healthcare from three sides.

You protect people. We make it provable.

From the boardroom

Our owner sits on the board of a retirement and nursing home, and we have held various management positions and seats on boards of directors. We know the meetings in which decisions about your risk are made.

From the licensing side

We have supervisory experience with the state and are active in operating licence proceedings, in assessing business models and before health authorities.

From the inspected operation

Parts of the team come from the pharmaceutical industry, and we are in close daily contact with people working operationally in healthcare. From an environment where inspections and documented deviations are part of everyday life.

We don't build a second system alongside your quality management; we bring risk and evidence into the place where you already work. And our work doesn't end with a recommendation, but with an implementation that works.

Dominic Görg
As a board member, you carry responsibility. What matters is to look closely and draw the consequences.

Dominic Görg

Founder | Managing Owner

FIRMENFELS GROUP

Sound familiar?

Healthcare institutions

The challenge facing many hospitals, clinics, care homes and practice organisations.

  • The certification is valid, but the risks are not in the manual
  • The reporting deadline is 24 hours, but who is responsible on a Sunday morning is unclear
  • The training has been completed, but staff turnover was higher
  • The service provider has access, but the data processing agreement has not been reviewed
  • Medical devices are networked, but the lines between engineering, IT and the supplier are unclear
  • External staff work in patient areas, but their briefing is not documented
  • Emergency planning has been rehearsed for medical scenarios, but not for an IT outage
  • The governing body or foundation board bears responsibility and relies on the annual accounts as its basis
  • Evidence is scattered across departments, drives and people's heads

Suppliers and service providers

Your client is a healthcare institution. So are you.

The challenge facing many service providers and suppliers in healthcare

For suppliers: your hospital client's security questionnaire answered in days instead of weeks, audit-proof, contract secured.

  • The hospital's security questionnaire has 140 questions and a four-week deadline
  • The product is certified and requires the corresponding evidence
  • Remote access works, but the authorisation concept has grown organically over time
  • The contract requires notification within 24 hours, but the internal process has no deadline
  • The service technician is in the operating theatre, but their duty of confidentiality is not documented
  • Evidence is scattered across projects and client folders
  • The next contract depends on the audit, not on the offer

We put you in a position to provide the evidence instead of improvising it from scratch every time.

Getting started

Two routes. Both with results in ten working days.

For institutions

Governance and risk analysis for your next board meeting

Half a day on site. Afterwards you receive not a consulting report, but a document you can put before your board as it stands.

  • Risk overview of six to eight pages
  • Three decision proposals with deadlines
  • Draft resolution for the minutes
  • Maturity level compared with the industry

3-5 working days · from CHF 5,500

Let's talk

For suppliers

Questionnaire sprint

The security and data protection questionnaire from your hospital or care home client – answered completely, audit-proof and on time.

  • Questionnaire fully completed
  • Gaps openly declared rather than glossed over
  • Action list with deadlines, one page
  • Cover letter to your client

3-5 working days · from CHF 6,500

Let's talk

Both entry points grow into the FIRMENFELS Implementation System: in-depth analysis, a leadership and risk overview, awareness training for your employees, revised workflows and ongoing support thereafter. What emerges is more than control: structure, clarity and with them the freedom to lead again instead of administering.

Who we work for.

Institutions

  • Hospitals
  • Private clinics
  • Retirement and nursing homes
  • Home care services (Spitex)
  • Group practices and physician networks
  • Laboratories

Suppliers and service providers

  • Hospital information systems and care home software
  • Radiology and laboratory IT
  • Medical technology servicing
  • Pharmaceutical and materials logistics
  • Sterile goods reprocessing
  • Facility, cleaning and security services with access to patient areas

Confidentiality

We work where discretion is a prerequisite.

Let's talk
  • Confidentiality undertaking for all employees
  • Data processing agreement under the FADP
  • Data stored in Switzerland
  • No client named without written approval
  • Disclosure of conflicts of interest before accepting a mandate